Last updated: January 1, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and RiskVert Inc. ("RiskVert," "we," "our," or "us"), a corporation organized under the laws of the State of Connecticut, with its principal place of business at 200 Hopmeadow St, Simsbury, CT 06089.
By accessing our website at riskvertx.com, creating an account, or using our software platform (collectively, the "Services"), you represent that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you lack such authority, or do not agree to these Terms, do not access or use the Services.
These Terms apply to all users of the Services, including but not limited to insurance carriers, managing general agents (MGAs), reinsurers, and their authorized personnel. We may update these Terms from time to time; continued use of the Services after the effective date of any updates constitutes your acceptance of the revised Terms.
RiskVert provides an AI-driven insurance underwriting risk assessment and claims triage platform designed for property and casualty (P&C) insurance carriers and related entities. The Services include:
The specific features available to you depend on the subscription plan selected and the terms of any applicable service agreement. We reserve the right to modify, update, or discontinue features with reasonable notice.
To access certain features of the Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us promptly at support@riskvertx.com if you suspect unauthorized access to or use of your account. We are not liable for any loss or damage resulting from your failure to maintain the security of your account credentials.
You may not share account credentials, create accounts using automated means, or create accounts on behalf of entities for which you lack authorization. Each user of the Platform must be a natural person with a unique set of credentials. Organizations purchasing multi-seat subscriptions must assign individual credentials to each authorized user.
We reserve the right to suspend or terminate accounts that violate these Terms, that we reasonably believe are being used fraudulently or in a manner that harms the Services or other users, or that are inactive for an extended period consistent with our data retention policies.
RiskVert offers subscription plans as described on our pricing page at riskvertx.com/price.html. All subscription fees are denominated in United States Dollars (USD). The features, user limits, data volumes, and support levels applicable to each plan are set forth on the pricing page and in any applicable order form or service agreement.
A free trial or pilot period may be offered at our discretion. At the end of the trial period, you must subscribe to a paid plan to continue accessing the Services. We reserve the right to modify or discontinue trial offerings at any time.
Subscription fees are billed in advance on a monthly or annual basis, as selected at the time of purchase. All fees are due and payable upon invoice date. Payment is processed through our payment processor (Stripe) using the payment method on file.
If payment fails, we will notify you and allow a cure period of seven (7) calendar days. If payment is not received within the cure period, we reserve the right to suspend access to the Services until payment is made. Accounts that remain unpaid for more than thirty (30) days beyond the invoice due date may be terminated.
All fees are exclusive of applicable sales, use, value-added, or similar taxes. You are responsible for all taxes applicable to your subscription, other than taxes on RiskVert's net income. Where RiskVert is required by law to collect taxes, those taxes will be added to your invoice.
We may adjust subscription pricing with at least thirty (30) days' advance notice to existing subscribers. Price changes will take effect at the next renewal date following the notice period. Your continued use of the Services after a price change takes effect constitutes acceptance of the new pricing.
Annual subscription fees paid in advance are non-refundable except where required by applicable law or as expressly provided in a separate service agreement. Monthly subscription fees are not refunded for partial periods. If you cancel a monthly subscription, you will retain access to the Services through the end of the current billing month.
We may issue refunds or credits at our sole discretion for Service outages or performance failures that materially impact your use of the Services, as described in the Service Level Agreement applicable to your subscription tier.
You agree to use the Services only for lawful purposes and in compliance with these Terms, applicable law, and any guidelines we publish. You specifically agree not to:
You acknowledge that our risk scoring and claims triage outputs are analytical tools designed to support underwriting and claims professionals, not to replace their judgment. Decisions to bind or decline coverage, set reserves, or settle claims remain the sole responsibility of the customer's licensed insurance professionals.
The Services, including all software, algorithms, models, interfaces, documentation, and content provided by RiskVert, are and remain the exclusive intellectual property of RiskVert Inc. and its licensors. These Terms do not grant you any ownership rights in the Services. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services during the subscription term, solely for your internal business purposes.
The RiskVert name, logo, and product names are trademarks of RiskVert Inc. Nothing in these Terms grants you any right to use our trademarks without our prior written consent.
You retain all ownership rights in the data you provide to the Services, including insurance submission data, claims data, and other business data ("Customer Data"). You grant RiskVert a limited license to access, process, and use Customer Data solely as necessary to provide the Services and as described in these Terms and our Privacy Policy.
You represent and warrant that you have all necessary rights and permissions to provide Customer Data to the Services, and that your use of the Services and provision of Customer Data complies with applicable law, including insurance regulatory requirements and any applicable data processing obligations.
If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant RiskVert an irrevocable, royalty-free, worldwide license to use and incorporate such Feedback into our products and services without any obligation to you. We will not identify you as the source of any Feedback without your permission.
To the extent that Customer Data includes personal data subject to applicable data protection laws, RiskVert acts as a data processor on your behalf. Our data processing practices are governed by the Data Processing Addendum (DPA) available upon request at support@riskvertx.com, which is incorporated into these Terms for customers subject to GDPR or other data protection regulations.
Insurance submission and policy data processed through the Services may contain personal data of insurance applicants, policyholders, or claimants. You are responsible as the data controller for ensuring appropriate legal basis for processing such personal data and for complying with applicable data protection obligations.
If you access the Services through our application programming interface (API), additional terms apply. API access is rate-limited as described in our technical documentation. We may modify API endpoints, authentication requirements, or rate limits with reasonable advance notice. We are not responsible for any service disruption resulting from changes to third-party systems that your integration depends on.
You are responsible for maintaining the security of API credentials (access keys, OAuth tokens). You must not embed API credentials in publicly accessible code repositories or transmit credentials over unencrypted channels. Compromised credentials should be rotated immediately, and we should be notified at support@riskvertx.com.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RISKVERT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; (B) RISK SCORES, TRIAGE CLASSIFICATIONS, OR OTHER ANALYTICAL OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE; (C) THE SERVICES WILL MEET YOUR SPECIFIC BUSINESS REQUIREMENTS; OR (D) ANY DEFECTS WILL BE CORRECTED.
THE RISK SCORING AND ANALYTICAL OUTPUTS PROVIDED BY THE SERVICES ARE BASED ON STATISTICAL MODELS TRAINED ON HISTORICAL INSURANCE DATA. SUCH OUTPUTS ARE NOT ACTUARIAL CERTIFICATIONS, LEGAL OPINIONS, OR REGULATORY FILINGS. THEY ARE ANALYTICAL TOOLS FOR INFORMING PROFESSIONAL JUDGMENT. RISKVERT DOES NOT GUARANTEE THAT USE OF THE SERVICES WILL IMPROVE LOSS RATIOS, REDUCE CLAIMS COSTS, OR ACHIEVE ANY OTHER SPECIFIC BUSINESS OUTCOME.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RISKVERT, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.
IN NO EVENT WILL RISKVERT'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES EXCEED THE TOTAL FEES PAID BY YOU TO RISKVERT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF CERTAIN TYPES OF DAMAGES. TO THE EXTENT SUCH LAWS APPLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless RiskVert, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to: (a) your violation of these Terms; (b) your use of the Services in violation of applicable law or insurance regulations; (c) any content or data you submit through the Services; or (d) your infringement of any intellectual property right of a third party.
Either party may terminate these Terms and your subscription by providing written notice to the other party. Termination by you takes effect at the end of the then-current billing period. Termination by us for breach or violation of these Terms may take effect immediately.
Upon termination, your license to use the Services ends, and you must cease all use. Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive termination of these Terms.
Following termination, we will retain Customer Data in accordance with our Privacy Policy and your service agreement. You may request export of Customer Data prior to the effective date of termination. Requests for data deletion should be sent to support@riskvertx.com.
These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles. Any dispute arising from or relating to these Terms or the Services that cannot be resolved by good-faith negotiation will be submitted to binding arbitration in Hartford, Connecticut, conducted by the American Arbitration Association under its Commercial Arbitration Rules. Judgment on the arbitration award may be entered in any court having jurisdiction.
Notwithstanding the above, either party may seek injunctive or other equitable relief from a court of competent jurisdiction in Hartford, Connecticut, where necessary to protect intellectual property rights or confidential information.
You agree that any claim or cause of action arising from your use of the Services must be filed within one (1) year after such claim or cause of action arose, or it will be permanently barred.
Entire Agreement. These Terms, together with our Privacy Policy, Cookie Policy, any Data Processing Addendum, and any order forms or service agreements, constitute the entire agreement between you and RiskVert with respect to the Services and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
Assignment. You may not assign these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Force Majeure. We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including natural disasters, pandemic, government actions, or internet service disruptions.
For questions about these Terms of Service, please contact us:
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